Where is my order

The status of the order is communicated to you via email, also check the spam.

If you have received the order confirmation email, it means that your order is being processed. Once it is shipped, you will receive an email from the courier with the link to track the shipment.

Consider the processing times, for example if the order is placed on Friday it will leave on Monday. In addition, orders made by bank transfer will be processed once payment is received, generally 2/3 working days.

If you are a registered user you can see the progress of the order in the My orders section in your personal area.